Distribution Strategy & Channel Management

Capital Performance Group helps clients to determine how best to allocate and leverage existing channels, investment dollars, and other limited resources to create a delivery system that yields marketplace distinction, improves sales performance, ensures efficient operation, and promotes customer loyalty. Our consultants utilize structured analytical approaches to solve complex distribution issues, create actionable strategies, and achieve organizational consensus. We work closely with our clients and assist them in planning, designing, developing, and managing delivery systems that are customer-focused, integrated, and cost-effective.

Our Services

  • Distribution System Strategy & Design
  • Channel Analytics to Support Customer-Centric Strategies
  • De Novo & Acquisition Market Entrance Strategy
  • Branch Network Consolidation & Transformation
  • Digital Channel Plans and Multi-Channel Integration
  • Market Opportunity Assessment & Prioritization
  • Branch Site Analysis & Selection
  • Sales Force Productivity Improvement
  • Sales & Relationship Management Program Design
  • Acquisition, Cross-Sell, & Customer Management Processes

For more information, please contact Mary Beth Sullivan, Managing Partner, 202-337-7872.

Simple changes and attention to detail during the onboarding process can make a world of difference for your bank’s bottom line.

Mary Ellen Georgas-Tellefsen
Managing Director, Capital Performance Group